Terms of Service

Last updated: January 1, 2024

1. Introduction

Welcome to Bstrapr ("we," "our," or "us"). These Terms of Service ("Terms") govern your use of our cloud workspace management platform and related services (collectively, the "Service").

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access the Service.

2. Acceptance of Terms

By creating an account, accessing, or using Bstrapr, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

We reserve the right to modify these Terms at any time. We will notify users of any material changes via email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.

3. Description of Service

Bstrapr provides a cloud workspace management platform that enables users to:

  • Create and manage cloud-based development workspaces
  • Deploy workspaces across multiple cloud providers (AWS, GCP, Azure, DigitalOcean)
  • Generate local development container configurations
  • Manage VPN access and network security
  • Collaborate with team members on shared infrastructure
  • Monitor and control access to cloud resources

The Service is provided on a subscription basis with different tiers of functionality and usage limits.

4. User Accounts and Registration

To use certain features of the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information during registration
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities under your account

You must be at least 18 years old to create an account. Organizations may create accounts for their employees, accepting responsibility for their use of the Service.

5. Acceptable Use Policy

You agree not to use the Service to:

  • Violate any applicable laws, regulations, or third-party rights
  • Upload, transmit, or distribute malicious software or code
  • Attempt to gain unauthorized access to our systems or other users' accounts
  • Use the Service for cryptocurrency mining without explicit permission
  • Engage in activities that could harm, disable, or impair the Service
  • Share account credentials or allow unauthorized access
  • Use the Service to store or transmit illegal content
  • Violate the terms of service of integrated cloud providers

We reserve the right to investigate and take appropriate action against users who violate this policy, including account suspension or termination.

6. Cloud Provider Integration

Bstrapr integrates with third-party cloud providers. You acknowledge that:

  • You must have valid accounts and agreements with cloud providers
  • You are responsible for all charges incurred with cloud providers
  • Cloud provider terms and conditions apply to your use of their services
  • We are not responsible for cloud provider service availability or performance
  • You grant us permission to manage resources on your behalf within the scope of the Service

7. Data and Privacy

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

You retain ownership of your data and content. By using the Service, you grant us a limited license to process your data as necessary to provide the Service.

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You are responsible for maintaining appropriate security practices for your workspaces and data.

8. Billing and Payments

Subscription fees are billed in advance on a monthly or annual basis. You agree to:

  • Pay all fees when due
  • Provide current and accurate billing information
  • Notify us of any billing disputes within 30 days
  • Accept responsibility for all taxes and fees

We may suspend or terminate your account for non-payment. Refunds are provided according to our refund policy, available upon request.

9. Intellectual Property

The Service and its original content, features, and functionality are owned by Bstrapr and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not copy, modify, distribute, sell, or lease any part of our Service without our prior written consent.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, BSTRAPR SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL.

OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATING TO THE SERVICE SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Termination

Either party may terminate this agreement at any time. Upon termination:

  • Your access to the Service will cease
  • We will provide reasonable opportunity to export your data
  • We may delete your data after a reasonable retention period
  • Outstanding fees remain due and payable

We may terminate your account immediately for violation of these Terms or illegal activity.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of [Jurisdiction], without regard to conflict of law principles. Any disputes arising from these Terms or the Service shall be resolved in the courts of [Jurisdiction].

13. Contact Information

If you have any questions about these Terms, please contact us:

Email: legal@bstrapr.com

Address: [Company Address]

Phone: [Phone Number]

Updates to Terms

We may update these Terms from time to time. When we do, we will post the updated Terms on this page and update the "Last updated" date. We encourage you to review these Terms periodically to stay informed about our policies.

By using Bstrapr, you acknowledge that you have read and understood these Terms of Service.