Provider Groups

1What this page is for

Provider Groups live on the provider organization. Create named groups (for example Backend Devs), add team members, then assign a group to a delegated client Site from Managed Customers when you have access.assign.

2Create and manage groups

• Create Group and give it a clear name
• Use Manage members to add specialists from your Team
• Remove someone from a group to drop only that group’s derived access
• A specialist can belong to multiple groups

3Assign groups to client Sites

On an ACTIVE managed customer with access.assign, open the client Sites in scope and assign a provider group. Current group members receive the group grant. New members added later inherit that group’s Site access; removals drop only that group’s grant.

4Disable vs remove from a group

• Remove from group — affects access from that group only
• Disable specialist — broader offboarding that revokes derived delegated grants across managed customers
• Client Suspend or Revoke on the Service Providers side still overrides all group grants under that relationship